Privacy Policy

 Last Updated:9 August 2026

1. Introduction

Dona’s Digital Nook respects your privacy and is committed to protecting your personal information.

Under UK data protection law, Dona’s Digital Nook is the data controller responsible for personal information collected through this website.

This Privacy Policy explains how we collect, use, store and share your personal information when you visit donasdigitalnook.com, purchase our digital products, create an account, contact us or sign up to receive emails from us.

2. Information We Collect

Depending on how you use our website, we may collect:

• Your name and email address
• Billing and order information
• Information you provide when contacting us
• Account information if you create an account
• Information about your purchases
• Technical information such as your IP address, browser type, device information and website activity
• Information collected through cookies and similar technologies

Payments are processed through third-party payment providers. We do not normally receive or store your full debit or credit card details.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders
• Provide access to purchased digital products
• Respond to enquiries and provide customer support
• Manage customer accounts
• Send newsletters, product updates or promotional emails where permitted by law
• Improve our website, products and customer experience
• Help prevent fraud and maintain website security
• Maintain appropriate business and transaction records
• Comply with legal and regulatory obligations

4. Our Lawful Basis For Using Your Information

UK data protection law requires us to have a lawful basis for using your personal information.

Depending on the circumstances, we may rely on:

Contract – when we need your information to process an order, provide a purchased product or otherwise perform our agreement with you.

Legal obligation – when we need to process or retain information to comply with a legal requirement.

Legitimate interests – when processing is reasonably necessary to operate, protect or improve our business and those interests are not overridden by your rights.

Consent – where you have actively agreed to certain processing, such as receiving marketing communications or the use of cookies where consent is required.

Where permitted by law, we may also send marketing about similar products to existing customers under the applicable electronic-marketing rules.

You can withdraw your consent to marketing at any time by using the unsubscribe link in our emails or contacting us.

5. How We Share Your Information

We do not sell or rent your personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our website and provide our services, such as:

• Website and ecommerce providers
• Payment processors
• Email and marketing providers
• Analytics providers
• Website security and fraud-prevention providers
• Professional advisers, where necessary
• Government bodies, regulators or law-enforcement authorities where required by law

Depending on the service they provide, third parties may process information on our behalf or act as independent data controllers under their own privacy policies.

6. International Transfer

Some of the service providers we use may process or store personal information outside the United Kingdom.

Where personal information is subject to a restricted international transfer, appropriate measures will be used as required by UK data protection law. These may include UK adequacy regulations, approved contractual safeguards or another lawful transfer mechanism.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to help the website function, remember preferences, understand how the website is used and, where applicable, support analytics or marketing.

Where consent is required by law, we will ask for your permission before using the relevant cookies or similar technologies.

You can manage your choices through the cookie controls available on our website or through your browser settings.

8. Marketing Communications

If you sign up to receive our newsletter, product updates or promotional communications, we may use your contact information to send them to you.

We may also send marketing to existing customers where permitted under applicable electronic-marketing rules.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

Unsubscribing from marketing will not prevent us from sending essential communications relating to your orders, account or customer-service enquiries.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

The period may depend on factors such as:

• How long we need the information to provide our products or services
• Customer-service requirements
• Business and transaction record-keeping requirements
• Legal, tax or accounting obligations
• The need to establish, exercise or defend legal claims

When information is no longer required, we will delete it or otherwise handle it appropriately in accordance with applicable law.

10. Security of Your Information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you the right to:

• Ask for access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information
• Ask us to restrict the use of your personal information
• Object to certain uses of your personal information
• Request the transfer of certain personal information to you or another organisation
• Withdraw your consent where our processing is based on consent

These rights are subject to certain legal conditions and exemptions.

To exercise any of these rights, please contact us using the details below.

12. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

13. Data Protection Complaints

If you are concerned about how we have collected or used your personal information, please contact us so that we can investigate the matter.

We will provide a clear way for you to raise a data-protection complaint. We will acknowledge receipt of a complaint within 30 days and will take appropriate steps to investigate it, keep you informed where appropriate and communicate the outcome without undue delay.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data-protection regulator.

Further information about making a complaint is available on the ICO website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal obligations.

When changes are made, the revised policy will be published on this page, and the Last Updated date will be changed accordingly.

15. Contact Us

If you have questions about this Privacy Policy, would like to exercise your data-protection rights or wish to make a privacy complaint, please contact:

Dona’s Digital Nook
Email: donaclutton@gmail.com